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Help I have forgotten the Admin Password for my QuickBooks file!

I hear you shout "oh boy, I have forgotten my admin password for my QuickBooks file, HELP!"

Panic! panic! panic!

Lets face it with countless passwords to remember these days it is not unheard of to forget a password, even temporarily, and then get locked out or just frustrated especially if you are new to QuickBooks and not settled in yet or maybe in an office and a staff member set the password and has left without telling anyone the password!

Maybe you changed it to be more secure password and now you can't remember what you changed the password to!

How Can I Recover My QuickBooks Password?


If you have forgotten, lost or don't have the administrator password required to access your QuickBooks company file the Automated Password Reset Tool from Intuit could help you.

What Do You Need To Obtain The QuickBooks Password Reset Tool?

It is Important to note that your license number, e-mail address, telephone number and post code will be validated against your registration record in Intuits database.  If any of the information does not exactly match the information Intuit have on file for you when you registered your QuickBooks product, then the request will fail.

To use the password reset tool, you need QuickBooks 2008 and later and the following:

  • QuickBooks License number
  • Contact name QuickBooks have for you
  • Email address registered with Intuit on registation
  • Phone number
  • Post Code

Where Can I Download the QuickBooks Automated Password Reset Tool?

Once your information is validated Intuit will send you an email (from quickbooks_canada_password_reset@intuit.com) with further instructions and a "Token Number".

You can only use one Token Number to reset a password in one company file.

If you have multiple company files whose passwords you want to reset, you need go back to the tool and fill out the fields up to the License Agreement BUT don't click the download button.

This will get you another email with another Token Number.

Run the Password Reset Tool and open the company file that has the password you want to reset.

You must be connected to the Internet when you run the password reset tool.

Click here to download the Password Reset Tool.

This password tool only works for QuickBooks versions 2008 and later if you have an earlier version of QuickBooks Intuit have a password removal service available but fees apply.
 
If you get the error message "Token is either invalid or has expired", go back to the webpage where you downloaded the Password Reset Tool, and fill in all the fields up to the License Agreement. Accept the agreement but do NOT download the tool again. This will generate another email with another Token Number for you to use.
 
Finally open your company file to verify that the new password works.

Personally I have never had to use the QuickBooks password reset tool (yet!) but it is important to know you can and how to do it if needed!

More information from Intuit about the password reset tool for QuickBooks.

Useful List of QuickBooks Keyboard Shortcuts

Moving a mouse around any bit of software to point to menus to navigate your way around can sometimes feel a slow process.

Quickbooks offers a number of really helpful keyboard shortcut to speed things up which is really handy. The follow list of QuickBooks keyboard short cuts I find really useful. Help with QuickBooks hint and tips.

List of QuickBooks Keyboard Shortcuts

To use the following shortcuts on your keyboard to navigate around QuickBooks quickly and easily simply hold the Ctrl key down with one finger and then click the appropriate letter key with another finger to use each shortcut.

For instance one I use all the time is Ctrl+ i which I remember as "i" for invoice to open the create invoice window in QuickBooks. Very quick. Another favourite is Ctrl+ W to open the "write cheques" window.

Ctrl+


P    Print list or report (standard windows shortcut)
F    Find (standard windows shortcut)
A    Chart of Accounts
U    Use account (highlighted account or item in list)
N    New account or item (depending on window open)
E    Edit account or item (depending on window open)
D    Delete account,  item or entry (which is highlighted or open)
Z    Undo delete account
T    Memorised Transaction List
J    Customer centre
i     Create invoice
W   Write cheque
R    Use register (highlighted account in list)
M    Memorise transaction
 

F Keys Shortcuts


F1   Help
F2   Product information window
F3   Search
F4   Are you talking with a QuickBooks Technical Support Agent? (to allow remote access)
F10  Menu

Alt+F4   Exit QuickBooks (standard windows shortcut)

Know other shortcuts you want to share comment below and share your handy QuickBooks shortcuts.

Help With QuickBooks On Twitter

Help with QuickBooks now on Twitter too...

Our Twitter page is at Twitter.com/WithQuickBooks.

Networking and linking up with QuickBooks users on Twitter is one of the ways we use social media to share information with our users and Twitter followers.

Follow us on Twitter to see our twitters about the Help with QuickBooks website and news.

Welcome to Our Help With QuickBooks Blog

Welcome to our Help With QuickBooks blog.

Our new blog section will be updating our users on what the Help With QuickBooks website is doing and information about QuickBooks primarily for UK users of QuickBooks accounting software.

Blogs are a useful way to update users and share information. 

That's what we will be using our Help With QuickBooks blog for!

QuickBooks User Forum for UK QuickBooks Users

We have recently introduced our Help With QuickBooks user forum for QuickBooks users in the UK.

Forums are used for:

  • asking questions
  • sharing and find information
  • sharing hints and tips
  • solving problems and issues

The Help with QuickBooks forum is intended for just that a place to post queries and questions and seek answers from other QuickBooks users.

The more UK QuickBooks users that participate the width the depth of input that there will be queries and questions posted to the forum.